| 요약2 |
The objective of this study is to verify the effect of the residential satisfaction degree and the recommandation intent by the move-in factors and the management service quality factors for Knowledge Industrial Center(KIC)- Focusing the companies in Seoul Digital Industrial Complex(SDIC). The KIC was called as 'an apartment-styled factory' in the past and is recently called as 'integrated-form of factory' where multiple factories can produce products in one single building. The research model of this study has two group factors such as the move-in factors and the management service quality factors as input variables, and has the residential satisfaction degree as an intervening variable, and lastly has the recommandation intent as a dependent variable. the move-in factors of KIC are consisted of 4 factors such as an economic, institutional, locational and environmental, and businesswise factors, and the management service quality factors of KIC are consisted of 4 factors such as a management, cleanness, security and safety, and parking management factors. SDIC was selected as the subject of this study because SDIC is located in Seoul city and is the biggest in the number of employees, influence, and ripple effect among KICs. The results show that the move-in factors and the management service quality factors have been made a positively significant effect on the residential satisfaction degree of the KIC and that the residential satisfaction degree also made a positively significant effect on the recommandation intent. |